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Why ELITE?
Why Now?

Advanced Efficiency
Minimize processing time while maximizing results.


Unmatched Consistency
Achieve reliable, repeatable outcomes every time.


Versatile Applications
From plant material to tough tissue samples, the ELITE tackles it all.


Exclusive Savings
Additional Discounts may be available for a limited time with your ELITE purchase.

Keep Your Equipment Running Smoothly

Regular use can take a toll on your homogenizers. Breakdowns are rare, and you can minimize your risk of one, while extending the lifespan of your equipment with our comprehensive preventive maintenance services. Schedule regular check-ups and keep your operations uninterrupted.

Learn more below.

Fast, Reliable Fixes When You Need Them

In the rare event that your equipment faces issues, our team of expert technicians is on hand to provide fast and reliable repairs. We use genuine U.S.A.-manufactured parts and industry-best practices to help you get your homogenizer back up and running with minimal downtime.  

Learn more below. 

Upgrade / Trade-In

If your equipment is old or broken and you're considering an upgrade, take advantage of our trade-in program. Trade in your outdated or non-functional homogenizers and get the latest, state-of-the-art models at a significant savings. Upgrade to the best we have to offer.  

Learn more below.

Please select your product to highlight your available services.

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Signature**

Comprehensive coverage for automation systems with priority on-site service, no additional purchases to worry about - In case of breakdown or repair, you will receive a 5-day response time. This plan includes labor, travel, and Service Parts, as well as an annual Preventative Maintenance (PM) visit. Consumables are not included.

ServiceCenter Plus

Comprehensive coverage for smaller benchtop systems with priority depot service, no additional purchases to worry about - In case of breakdown or repair, you will receive a 72 hour turnaround time on your repair once the unit arrives at our repair depot. This plan includes labor and service parts, as well as an annual Preventative Maintenance (PM). Consumables are not included.

PM

Annual Preventative Maintenance (PM). System specific maintenance will be carried out to verify that system performance complies with published standards and performance criteria.

IQOQ

Installation and Operational Qualification products and services (IQOQ). We offer qualification services to a selected range of products. Contact your Omni representative or contact our specialist below to find out more.
Agreement Terms 1 Year 1 Year fontawesome-6.4.2--Circle Check fontawesome-6.4.2--Circle Xmark
On-Site Response Time 5 Day fontawesome-6.4.2--Circle Xmark 10 Day 10 Day
Depot Response Time fontawesome-6.4.2--Circle Xmark 72 Hours TAT 10 Day fontawesome-6.4.2--Circle Xmark
Return Shipping Included fontawesome-6.4.2--Circle Xmark fontawesome-6.4.2--Circle Check fontawesome-6.4.2--Circle Check fontawesome-6.4.2--Circle Xmark
Repair Parts and Labor Included fontawesome-6.4.2--Circle Check fontawesome-6.4.2--Circle Check fontawesome-6.4.2--Circle Xmark fontawesome-6.4.2--Circle Xmark
Travel Included fontawesome-6.4.2--Circle Check fontawesome-6.4.2--Circle Xmark fontawesome-6.4.2--Circle Check fontawesome-6.4.2--Circle Check
Preventative Maintenance (PM) Included fontawesome-6.4.2--Circle Check fontawesome-6.4.2--Circle Check fontawesome-6.4.2--Circle Check fontawesome-6.4.2--Circle Xmark
PM Parts and Labor Included fontawesome-6.4.2--Circle Check fontawesome-6.4.2--Circle Check fontawesome-6.4.2--Circle Check fontawesome-6.4.2--Circle Xmark
Remote Support fontawesome-6.4.2--Circle Check fontawesome-6.4.2--Circle Check fontawesome-6.4.2--Circle Xmark fontawesome-6.4.2--Circle Xmark
Hardware Updates* fontawesome-6.4.2--Circle Check fontawesome-6.4.2--Circle Check fontawesome-6.4.2--Circle Check fontawesome-6.4.2--Circle Xmark
Software Updates* fontawesome-6.4.2--Circle Check fontawesome-6.4.2--Circle Check fontawesome-6.4.2--Circle Check fontawesome-6.4.2--Circle Xmark
Additional PMs Optional Bolt On Optional Bolt On fontawesome-6.4.2--Circle Xmark fontawesome-6.4.2--Circle Xmark
Compliance/Qualification (IQ/OQ) Optional Bolt On Optional Bolt On fontawesome-6.4.2--Circle Xmark fontawesome-6.4.2--Circle Check

*Customers will also benefit from minor hardware and software updates (not saleable functional upgrades)

Request service or quote for service agreement

The cost of a service agreement can be significantly less than that of a single repair.