As Omni is now part of Revvity Inc., we will be transitioning to the Revvity email system.
Consequently, all email addresses will change to the @revvity.com domain, and the first part of the email addresses may also vary per user. We have included some FAQs to help address some of the most common questions, but of course, please reach out if you have any additional questions.
Why did you change your email to @revvity.com and is this for everyone at Omni?
As Omni is now part of Revvity Inc., we're transitioning to the Revvity email system. This change applies to all Omni employees, so everyone's email address will switch to the @revvity.com domain.
Do I just change @omni-inc.com to @revvity.com in my contact information for Omni?
Please note that while you will need to update the domain to @revvity.com, the first part of the email addresses might also change per user, based on the new Revvity email structure. Your Omni representative's updated email address will be included in their email signature. During the transition period, we will continue to receive emails sent to both our Omni and Revvity addresses.
How do I contact the Customer Care/ Customer Service, Technical Support, or Sales teams? Will the email addresses remain the same?
During the transition period, we will continue to receive emails sent to both our Omni and Revvity addresses for a period of time.
Please use our Contact Us | OMNI page to send a message directly to our teams.
Do I need to change anything in my ordering or payment information for Omni going forward?
Email orders will be sent to hmg-sales@revvity.com and payment information to hmg-accounting@revvity.com
Do I still use the same phone numbers?
Yes, you can continue to use the same phone numbers. You can expect the same Legendary Service from our Customer Care team.
Is anything else changing that I should be aware of?
No, not at this time. We'll make sure to communicate any future company changes to you.
Are product offerings changing?
No, all product offerings will remain the same.
